Frequently asked questions

Hotel Montpensier is a 2-star hotel with 40 rooms at 12 rue de Richelieu, in the 1st arrondissement of Paris, between the Palais-Royal and the avenue de l'Opéra. Set in a classic Parisian building, with its glass-roofed lobby, wrought-iron staircase and period lift, it offers rooms for one, two or three people, a 24-hour reception and breakfast served every morning.

First, for its location: the Louvre is a 6-minute walk away, the Palais-Royal garden is just around the corner, place Vendôme is 10 minutes away and the Opéra Garnier 15 minutes. Then, for its welcome: a team on hand 24 hours a day, who know the neighbourhood well and are always happy to advise you. And finally, for the charm of a Parisian building on a lively street in the Palais-Royal district. Many of our guests come back year after year.

Hotel Montpensier offers you:

• a 24-hour reception, 7 days a week
• free Wi-Fi in the rooms and common areas
• breakfast served every morning, 7am - 10am
• luggage storage, before you check in and after you check out
• a lift serving every floor
• a safe at reception
• a room adapted for guests with reduced mobility

Yes, Wi-Fi is free in all rooms and in the hotel's common areas.

The reception team welcomes you in French, English, Spanish and Italian.

Yes, a safe is available at reception, at a cost of 3.00 € per day. The rooms do not have a safe.

Yes. The hotel takes steps to save energy and water, sorts its waste and uses environmentally friendly cleaning products. At breakfast, some of the products are fair trade, organic or come from French and local producers.

The hotel offers six room types, for one to three people:

• Single Room: 1 person, double bed, shower
• Double Room with Shower: 2 people, double bed
• Double Room with Bath: 2 people, double bed
• Twin Room with Shower: 2 people, two single beds
• Twin Room with Bath: 2 people, two single beds
• Triple Room: 3 people, a double bed and a single bed, or three single beds

All rooms have a private bathroom with WC and hairdryer, free Wi-Fi, a TV, a telephone, double glazing and a hospitality tray with a kettle. The air conditioning runs in the warmer months. The rooms have no fridge or minibar.

Yes, the rooms have air conditioning, which runs in the warmer months.

The Single Room has a shower. The Double and Twin Rooms come in two versions, with shower or with bath, to choose when you book. The Triple Room has a shower or a bath depending on the room: if you have a preference, let us know when you book.

The rooms cannot take an extra bed. However, a baby cot is provided free of charge for children aged 0 to 2, on request when you book. For a family of three, the Triple Room gives everyone a proper bed.

Discover our rooms on the Rooms page, then book directly with the hotel:

• Online: www.hotelmontpensierparis.com
• By phone: +33 (0)1 42 96 28 50
• By email: [email protected]

When you book direct, you can talk to our team before your stay and let them know about any special requests.

The hotel accepts:

• Visa, Mastercard, Maestro and American Express cards
• chèques-vacances (French holiday vouchers)
• cash

A security deposit is requested on arrival.

The conditions depend on the rate you chose. The easiest way is to contact us: our team will go through your booking with you and always look for the most flexible solution for your stay.

• Phone: +33 (0)1 42 96 28 50
• Email: [email protected]

Yes. Give your company's name and address when you book, and reception will make out your invoice in that name.

Yes. For bookings of more than 5 rooms, special conditions apply. Contact us directly and we will put together the best offer for your group with you.

• Phone: +33 (0)1 42 96 28 50
• Email: [email protected]

Pets are not allowed at the hotel. Guide dogs and assistance dogs are, of course, very welcome.

Breakfast is available at 12.00 € per person.

Breakfast is served in the breakfast room, every morning, 7am - 10am.

The hotel has one adapted room, a Twin Room with Shower fitted out to accessibility standards for guests with reduced mobility. Please note: there is one step at the hotel entrance. Feel free to call us before you book: we will describe the access and prepare for your arrival.

• Phone: +33 (0)1 42 96 28 50
• Email: [email protected]

Yes, a small lift serves every floor. It takes small suitcases and a folded pushchair.

Of course. Just remember to fold it for the lift, which is small. In the neighbourhood, the wide pavements and the arcades of the rue de Rivoli make walks easy, and Pyramides station (line 14), 4 minutes away, has lifts.

Rooms are available from 2pm on the day you arrive and must be vacated by 11.30am on the day you leave. Reception is open 24 hours a day, so you will be welcomed whatever time you arrive.

Just let us know! Depending on availability on the day, our team will do its best to let you into your room earlier or keep it for you a little longer. Contact us before your stay:

• Phone: +33 (0)1 42 96 28 50
• Email: [email protected]

Either way, our luggage storage will look after your bags so that you can enjoy Paris hands-free.

Yes, the hotel's luggage storage will look after your bags before you check in and after you check out. With the Louvre just a few minutes' walk away, you can make the most of your last day and come back for your luggage before your train or flight.

Yes, reception can book an airport transfer for you, from the hotel only. Ask at reception during your stay, or contact us before you arrive:

• Phone: +33 (0)1 42 96 28 50
• Email: [email protected]

The hotel is at 12 rue de Richelieu, 75001 Paris, in the 1st arrondissement, between the Palais-Royal and the avenue de l'Opéra. The Louvre is a 6-minute walk away, place Vendôme 10 minutes and the Opéra Garnier 15 minutes.

Two stations are just a stone's throw away:

• Palais Royal - Musée du Louvre, lines 1 and 7, a 2-minute walk
• Pyramides, lines 7 and 14, a 4-minute walk

Line 1 runs directly to the Champs-Élysées and La Défense, and line 14 to Saint-Lazare and Gare de Lyon stations and Orly Airport.

The easiest way is Métro line 14, which runs directly, with no change, from Orly Airport to Pyramides station, a 4-minute walk from the hotel. Allow about 40 minutes from the terminal to reception. Taxis charge a flat "Right Bank" fare. All the options are set out in our guide Getting to Paris from CDG and Orly.

Take the RER B to Châtelet - Les Halles, then line 14 to Pyramides: allow about an hour door to door. In the evening, a taxi at the flat "Right Bank" fare is often easier. See also our guide Getting to Paris from CDG and Orly.

Yes, there is a taxi rank near the hotel, and reception can call one for you at any time.

The hotel has no car park, but there are three public car parks a few minutes' walk away:

• Parking Pyramides, 15 rue des Pyramides, about 4 minutes away
• Parking Marché Saint-Honoré, place du Marché Saint-Honoré, about 6 minutes away
• Parking du Carrousel du Louvre, avenue du Général Lemonnier, about 8 minutes away

We recommend booking your space online in advance, especially in high season.

Almost all of central Paris can be explored on foot from the hotel:

• the Louvre Museum
• the Palais-Royal and its garden
• the Comédie-Française
• the Tuileries Garden
• galerie Vivienne and the covered passages
• the Richelieu Library
• the Opéra Garnier

To see one sight after another, follow our three-kilometre walk What to do on foot around the Palais-Royal, and for families, our guide Paris as a family with one child.

The Louvre Museum is a 6-minute walk from the hotel. Book your time slot online before your stay; on the day you leave, our luggage storage will look after your bags, as the museum does not accept bulky luggage. Tickets, entrances and tips: see our guide Visiting the Louvre from the Palais-Royal.

The neighbourhood offers a huge choice: the Japanese restaurants of rue Sainte-Anne, just a few steps away, the cafés and bistros around the Palais-Royal and the brasseries of the avenue de l'Opéra. Our favourite places, depending on the time of day and your budget, are in the guide Where to eat near the Opéra and the Palais-Royal, and reception will be happy to recommend a place.

Our team is available 24 hours a day:

• Phone: +33 (0)1 42 96 28 50
• Email: [email protected]
• Form: the website's Contact page

Hotel Montpensier, 12 rue de Richelieu, 75001 Paris. Métro Palais Royal - Musée du Louvre (lines 1 and 7) or Pyramides (lines 7 and 14).